Forum: Weblog comments

Kairo, it's not a 100% success yet, at least for Thunderbird.

When my mum installed Thunderbird 5, it would just crash at start every time.

Searching for the cause on crash-stat, quite quickly led me to see there was a lot of complaints of users with a similar experience, and then to bug 662634 and several other associated bugs. That bug generated several different backtraces that I believe were almost all in the top crashes for Thunderbird 5, from what I've seen in the bugs I think it was responsible for at least 3 of the top 5.

And whilst the fix (bug 660778) was checked in on the 11 of July, users had to wait until Thunderbird 6 for the fix which is a long time when your Thunderbird is completely broken.

I think you should consider checking the users having this problem and that left a description and their mail on stack-trace, and warn them they should download and install TB 6 that will probably fix it. I think the gesture would be appreciated.

Here's Jesse Ruderman's point of view on rapid releases & security:
http://www.squarefree.com/2011/08/25/rapid-releases-and-security/

jmdesp:
Yes, I know we're not completely where we want to be yet, I think I mentioned that in the post as well.

That longish, fixed time interval was/is a concern of mine also - for issues like jmdesp encountered. I remember bug 662634 well.

Good news is there is some work being done to enable deliverly of "hotfixes" outside the release cycle. And other ways to improve the identification of and resolution of serious issues sooner/earlier are being investigated