What Should crash-stats Do For You?

I have blogged recently about my contract to help in the area of crash reporting. Specifically, I am trying to help the Socorro team (which works on the crash-stats system) by gathering and presenting the engineering needs and use cases for reports and features that help us analyze trends and find and diagnose problems quickly. I'm not on the Socorro team myself but on the CrashKill team, which makes sure that the most important stability problems in Firefox actually get addressed. I will work closely with the Socorro team to ensure that they have what they need to implement some of these features and understand their priorities so they can find the right place on their roadmap. Understanding what crash-stats users need helps ensure we ship as stable as possible Firefox releases.

In this context, if you are using the crash-stats system, I would like your input; What are some of the use cases you run into most often? I'd be interested in hearing from developers, QA, release manager, etc. What questions are you trying to answer from crash-stats?

I will be going through many of the items currently in bugzilla and helping to prioritize them as well as put together detailed specs. Helping determine the criteria for detecting explosive crashes is one issue I am currently working on. If you think of additional reports that would be useful, please make sure there are bugs filed (under Webtools/Socorro) and CC me so I can understand the requests and help to get them in the development pipeline.

Thank you!